1. The publisher
- Legal name: Rapidsend ,Inc
- Legal form: Coporate
- Share capital: $ 10000
- Registered office: 651 N Broad St,Suite 206, 19709 Pontoise, United State
- Contact: [email protected] · 302 597 7064
2. The Service
Rapidsend AI Studio is a software-as-a-service (SaaS) productivity platform that helps small businesses, freelancers and agencies produce content with the assistance of third-party artificial-intelligence models. The Service covers three modalities: (i) text — marketing copy, advertising variants, email drafts, customer support replies, product descriptions and bullet points, blog introductions, document summaries, meeting-notes cleaner, social captions and FAQ entries; (ii) image — AI image generation, product photo enhancement from a user-uploaded picture, logo marks, background removal and image upscaling up to 4×; and (iii) video — 5 to 10 second cinematic clips generated from a user-uploaded still image.
The Service is a business productivity tool. It does not provide financial, investment, legal, medical or tax advice. Outputs generated by the Service are drafts that must be reviewed by a human before use.
The Service relies on third-party AI models. Text and image generation are currently accessed through OpenRouter, which routes requests to providers such as OpenAI and Google (Gemini). Video generation is accessed through Runway ML. Background removal and upscaling are accessed through Clipdrop. These providers process the inputs you submit server-side to return generated content. Availability of specific models may change without notice.
3. Accounts and access
Creating an account requires an email address and a password. You are responsible for the accuracy of the information you provide and for the confidentiality of your credentials. Any activity under your account is deemed performed by you.
You must be at least 18 years old, or otherwise have legal capacity to enter into a binding contract in your jurisdiction, to use the Service.
We may suspend or terminate an account that is used in breach of these Terms, upon reasonable notice unless the breach justifies immediate suspension.
4. Plans, prices and billing
The Service is offered as one-time credit-pack purchases. The price, the number of credits and features of each pack are described on the Pricing page and form an integral part of these Terms. There is no subscription and no automatic renewal.
Prices are shown exclusive of applicable taxes (VAT is added at checkout when applicable).
Payments are processed by a PCI-compliant payment service provider. We do not store full card numbers on our own servers.
5. Right of withdrawal (consumers) and waiver for digital services
Pursuant to Articles L.221-18 et seq. of the French Consumer Code, a consumer customer (a natural person acting outside a professional activity) has a right of withdrawal of 14 calendar days from the conclusion of the contract, without stating a reason.
Because the Service is a digital service supplied online and is made available for immediate use, you are expressly informed that by purchasing a credit pack and starting to use the Service within the 14-day period, you request immediate performance and acknowledge that you will lose your right of withdrawal once the service has been fully performed, pursuant to Article L.221-28, 13° of the French Consumer Code.
You may exercise your right of withdrawal — before starting to use the Service — by sending a clear statement of your decision to withdraw to [email protected].
6. Acceptable use
- Do not use the Service to generate illegal, defamatory, harassing, hateful, infringing, sexually explicit, deceptive or misleading content.
- Do not use the Service to impersonate any person or to generate content that impersonates a real person or brand.
- Do not use the Service to breach intellectual property, trade secrets, privacy rights or any applicable law.
- Do not attempt to disrupt, reverse engineer, probe, scrape, or overload the Service or its infrastructure.
- Do not use the Service to build a competing product, or to train a competing AI model, without our prior written consent.
- We may investigate and take appropriate action (including suspension or termination) against accounts that breach this section.
7. Intellectual property and content
You retain ownership of the prompts and inputs you submit to the Service, and — as between you and us — of the outputs generated for you, subject to applicable law and to any underlying third-party rights. You are responsible for ensuring that your use of any output does not infringe third-party rights and that the output is appropriate for your intended purpose.
The Service itself (including the software, user interface, trademarks, logos and documentation) is the property of Rapidsend ,Inc or its licensors. No right or license over our intellectual property is granted to you beyond what is strictly necessary to use the Service in accordance with these Terms.
8. Third-party AI providers
The Service transmits the prompts you submit to third-party AI providers (currently accessed via OpenRouter) so they can return a generated output. These providers may process personal data outside the European Economic Area. Details of data transfers and safeguards are described in our Privacy Policy.
Outputs are generated automatically. They may contain errors, inaccuracies or material that requires editing. You must review outputs before using them.
9. Availability and maintenance
We take reasonable measures to keep the Service available, but we do not guarantee uninterrupted or error-free access. Scheduled maintenance and unforeseen incidents may temporarily suspend the Service.
10. Liability
To the maximum extent permitted by applicable law, and except in the case of gross negligence or willful misconduct, our total cumulative liability arising out of or in connection with these Terms or the Service is limited to the amount paid by you for the Service during the twelve (12) months preceding the event giving rise to the claim.
Nothing in these Terms limits liability that cannot be limited under applicable law, including — where applicable — liability of professional sellers towards consumers under the French Consumer Code.
11. Personal data
We process personal data in accordance with the EU General Data Protection Regulation (GDPR / RGPD) and applicable French law, as described in our Privacy Policy.
12. Changes to these Terms
We may update these Terms to reflect changes in the Service or in applicable law. Material changes will be notified by email or via an in-app message before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
13. Governing law and jurisdiction
These Terms are governed by French law. Before any litigation, we invite you to contact our support team at [email protected] in order to seek an amicable resolution.
Consumers have the right, in accordance with Article L.612-1 of the French Consumer Code, to refer a dispute to a consumer mediator free of charge. The mediator we refer to is [Médiateur de la consommation — to be designated], whose contact details will be communicated on request.
Consumers also have access to the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
Failing an amicable resolution, any dispute shall be submitted to the competent French courts, in accordance with applicable procedural rules. For professional customers, jurisdiction is given to the competent courts of the registered office of Rapidsend ,Inc.
14. Contact
For any question about these Terms: [email protected] · 302 597 7064 · Rapidsend ,Inc Coporate, 651 N Broad St,Suite 206, 19709 Pontoise, United State.