Answers about the product, billing, and support.
If you cannot find what you are looking for, contact our support team — we usually reply within one business day.
Product
Rapidsend AI Studio is a productivity platform for small businesses, agencies and freelancers. It gives you 16 AI tools across three modalities — text copy (landing pages, ads, emails, customer support replies, product descriptions, summaries, social captions, FAQs), images (AI image generator, product-photo enhancement, logo maker, background remover, upscaler), and short 5–10 second videos from a still image. It is a business software tool, not an investment or financial service.
It is designed for small business owners, freelancers, marketers, ecommerce teams and agencies who want faster, more consistent content and communication without hiring a larger team.
Billing
You buy one-time credit packs. Each AI tool shows how many credits a single run costs. There is no subscription, no automatic renewal, and credits never expire.
There is nothing to cancel — every purchase is a one-time credit pack. You only pay when you decide to top up your balance.
Credit packs are refundable within 14 days of purchase if no credits have been consumed. Once you start using the credits, the purchase is considered performed. Full details are in our Refund Policy.
Account
No. You can create an account with just your email. Payment is only required when you decide to buy a credit pack.
Go to the Billing page inside your account and pick a pack (Trial, Starter, Creator, Pro or a custom amount). Payment is one-time; credits are added to your balance immediately.
Usage
Tools you can no longer afford appear as locked in the tools catalog. Buy a credit pack to unlock them again — credits never expire, so top-ups stack up.
Yes. Your inputs and generated outputs belong to you. We do not sell your content. Please see our Privacy Policy for details on how data is processed and stored.
Support
You can open a ticket from the Support page inside your account, or email us at [email protected]. Typical reply within 1 business day.
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